mobile.de user
3.3333333333333335 stars
3,314.04.2025
n/a
n/a
Ratings details
Friendliness
4 stars
Consultation
3 stars
Response time
3 stars
Bought a vehicle
Vehicle as described
ID 4273923684
mobile.de user
5 stars
5Bought a vehicle
14.04.2024
I had an pleasant business deal with the dealer.
Ratings details
Friendliness
5 stars
Consultation
5 stars
Response time
5 stars
Bought a vehicle
Vehicle as described
Recommendations
ID 3996896818
Answer from Mobilexport s.c.r.l.
14.04.2024Thank you for your feedback.
M
Mike
2.3333333333333335 stars
2,3Bought a vehicle
12.09.2023
Nur das Auto selbst, obwohl die Klíma hat nur für ca. 300 Km. Gas gehabt.
Nachdem ich zusammen mit 2 anderen Kunden 40 Minuten lang im starken Regen vor der Firma auf ihn gewartet habe, ohne Grüssen, ohne Entschuldigung spaziert er ins Büro neben uns vorbei.
Während der Verhandlung sehr unfreundlich, absolut keine Hilfsbereitschaft, oder Problemlösungsfähigkeit, nicht einmal beim Ausfüllen der Dokumente.
Ich würde ihn auf keinem Fall weiterempfehlen.
Ratings details
Friendliness
2 stars
Consultation
1 star
Response time
4 stars
Bought a vehicle
Vehicle as described
Recommendations
5
ID 3766892466Answer from Mobilexport s.c.r.l.
13.09.2023Thank you for sharing your feedback.
Firstly, you did not make an appointment with us and did not confirm your arrival time in advance. I acknowledge that this caused unnecessary wait and I will try to improve communication in the future.
Secondly, changing clothes in our office and hanging a wet T-shirt right on the chair there was inappropriate. You should use the toilet for such tasks.
Finally, you must admit that you did not plan the payment process properly. Spending six hours in our office trying to resolve a payment issue is certainly not ideal.
In hindsight, I realize that you should have been better prepared and informed about payment methods and potential restrictions.
I appreciate your feedback and will take these lessons to heart to ensure better organization and professionalism in the future. Thank you for your understanding.
mobile.de user
4 stars
427.05.2023
Response time
I didn't find something to bother me
Ratings details
Friendliness
4 stars
Consultation
4 stars
Response time
4 stars
Bought a vehicle
Vehicle as described
ID 3657553635
T
Tõnu
4 stars
4Bought a vehicle
09.01.2023
I have not got it in Estonia yet so I can tell something after getting it
same story
Ratings details
Friendliness
4 stars
Consultation
4 stars
Response time
4 stars
Bought a vehicle
Recommendations
ID 3497321625
A
Airinei
1 star
131.10.2022
1
keine Antwort
Ratings details
Friendliness
1 star
Consultation
1 star
Response time
1 star
Bought a vehicle
Vehicle as described
3
ID 3429923471Answer from Mobilexport s.c.r.l.
31.10.2022Thank you for your feedback, you bought a heavily damaged crash car, there is an accident ahead, all airbags went off, what did you expect from such a crash car? If the car did not meet your expectations, you could refuse and not buy it, you dont pay any deposit, you inspected the car in place and it fit you.
RB
Robert Benkovic
4 stars
4Bought a vehicle
13.10.2022
Vehicle was as described. Service was fine.
Ratings details
Friendliness
4 stars
Consultation
4 stars
Response time
4 stars
Bought a vehicle
Vehicle as described
Recommendations
ID 3411996776
mobile.de user
3.6666666666666665 stars
3,620.04.2022
Szybka odpowiedz
Ratings details
Friendliness
4 stars
Consultation
3 stars
Response time
4 stars
Bought a vehicle
1
ID 3244378293Answer from Mobilexport s.c.r.l.
20.04.2022Thank you for your feedback, but I don't understand how you can rate by asking one question to your email and get one answer that the car has already been sold?
mobile.de user
5 stars
5Bought a vehicle
17.03.2022
Good
Ratings details
Friendliness
5 stars
Consultation
5 stars
Response time
5 stars
Bought a vehicle
Vehicle as described
Recommendations
ID 3209196617
Answer from Mobilexport s.c.r.l.
17.03.2022Thanks for your feedback.
mobile.de user
5 stars
5Bought a vehicle
24.02.2022
Alles Ok.
Ratings details
Friendliness
5 stars
Consultation
5 stars
Response time
5 stars
Bought a vehicle
Vehicle as described
Recommendations
ID 3184104216
Answer from Mobilexport s.c.r.l.
17.03.2022Thanks for your feedback.