Resources

Your trust is our primary concern. Learn about the resources available to you when you need help.

mobile.de is part of a joint initiative for increased vehicle purchasing safety - together with the police, ADAC, Autoscout 24, and Kleinanzeigen.

About the Safety Initiative

The "Initiative for Safe Online Car Purchases" provides information on safety issues when buying online, particularly for secure car purchases on the Internet. The goal is to educate about risks and dangers in online transactions.

To the initiative's homepage

The Right Contact Person

In case something goes wrong, various contacts are available to assist you. Since there is no central contact person for all situations, the police have compiled all relevant contact addresses. You can find out which contact person is best suited for each situation by clicking the button.

Help in case of emergency
Are you missing any information in our safety center?