Resources

Your trust is our primary concern. Learn about the resources available to you when you need help.
Need help? The mobile.de customer service team is happy to assist you!
Our Service Hours
  • For private and commercial sellers:

    030 81097-601. Monday - Friday from 8:00 AM to 6:00 PM

  • For dealers:

    030 81097-500. Monday - Friday from 8:00 AM to 6:00 PM

  • Suspected Fraud?

    Please call us at 030 81097-590. Daily from 8:00 AM to 8:00 PM

FAQs
  • Here you will find answers to frequently asked questions. If you cannot find the answer to your question, please contact us directly via the contact form.

Are you missing any information in our safety center?