Customer Service - Contact Us

Our Service Hours

Private and business sellers:
030 81097-601
Monday - Friday from 8 am to 6 pm
030 81097-500
Monday - Friday from 8 am to 6 pm

Suspecting Fraud? If you suspect any fraud or think your access may have been misused, please call +49 30 81097-590 (daily from 8 am to 8 pm).

Here you will find the answers to frequently asked questions. If you cannot find the answer to your question, please contact us directly using the contact form.

Further important information

If you have found a security relevant vulnerability on our pages and would like to report it to our team under the Responsible Disclosure Policy, please use the following link: