188 Reviews for Emil Frey Kassel/Göttingen

Gefallen hat mir nicht ,das er für meinen Opel Mokka im Ankauf nur 11 Tausend Euro geboten hat ,das fande ich schon sehr unverschämt,da hattte sich das für mich schon erledigt

Nichts

Communication und documente sehr langzam

Da gibt’s nichts 😊

Nichts

They asked for a down payment of 20% + export plates cost in order to reserve the car, but if once in the country the car wasn’t what I expected they would keep 10%. I sent an email expressing my interest on the car and having no problem on doing the required down payment upon receiving a detailed list of features, extras and current condition of the vehicle, which will have to verify upon collection of the car. I had to be calling the sales person “Robert S.” as he didn’t respond my email. Once I was able to talk to him over the phone and verify he got my email, he said I could pick up the car on April 4th and I told him I was already arranging flights, he said “ok, I will send you the contract now”. 9 minutes later he said, “I’m sorry but the car had been sold”. How on earth you deal with an international customer that has to arrange flights, work schedule, etc. and are not able to reserve the car when you have confirmation by email 24 hours before?? Not professional at all.

Es gab zwei kleine Ausbesserungen am Fahrzeug. Nicht gravierend, aber sowas das nächste Mal trotzdem vorher angeben:)