County Court of Potsdam HRB 18517P
VAT Registration No. pursuant to § 27 a of the German VAT Code: DE203779911
Managing Director: Patricia Lobinger
Supervisory authority for approval pursuant to § 34c para. 1 no. 2, German Industrial Code (GewO): Municipality of Kleinmachnow – Trade Licensing Office – http://www.kleinmachnow.de
Online Dispute Resolution according to Art. 14 Abs. 1 ODR Regulation: The European Commission provides an online dispute resolution (ODR) platform accessible under https://ec.europa.eu/consumers/odr. mobile.de is not willing or obligated to participate in dispute resolution proceedings before a consumer dispute resolution body (§ 36 (1) No. 1 of the German Act on Dispute Resolution in Consumer Matters (VSBG)).
Please find the Report about the effectiveness of the internal complaint-handling system in accordance with Article 11 of the REGULATION (EU) 2019/1150 on promoting fairness and transparency for business users of online intermediation services here.
Mediation with commercial sellers
Please note that the mediation service provider listed herein can only handle requests to initiate mediation proceedings (i.e. requests for out-of-court dispute resolution). They cannot handle general requests.
Bundesverband Onlinehandel e.V. - Mediationsstelle -